Frequently Asked Questions

Popular Questions

About Us

What makes you different from your competitors?

We only focus on 100% customer satisfaction in any condition. 100% authentic and genuine product, are shipped in the original manufacturer’s packaging with their safety seals intact.

How long have you been in business?

lashgrowthserums.com is one of the world's original and longest-standing online pharmacy/Beauty Store. We have thousands of satisfied customers worldwide.

Returns

Do you offer refunds for a change of mind or Cancelled order?

Yes. We allow refunds, but for that, you have to inform us before dispatching of order. Once it shipped, then we can't offer refunds.

Do you accept returns/exchanges?

We do not accept returns but offer an exchange in certain conditions like the wrong product received lost order.

Payment methods

What payment methods do you accept?
We accept major Credit Card, Debit Cards, and Bank transfer. For more information, you can contact us.

Shipping

Is there any tracking number provided?
Yes. You will receive a tracking code to track your shipment.
Do you ship packages internationally?

Yes, we offer Worldwide Delivery*, If in any case, you will not find your country on the checkout list, then please contact us at [email protected].

From where are your packages shipped?
Packages shipped from India, Singapore, or UK.
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